Privacy Policy

  • Information about the collection of personal data

In the following Data Protection Declaration, we inform you what personal data is collected when using our website  , and how we use this data.


Personal data includes details that relate to natural persons and can be assigned to a person (e.g. your name, your telephone number, your postal address or your e-mail address). The Controller pursuant to Art. 4 (7) of the General Data Protection Regulation (GDPR) is Ikam Holding LTD  Street: 120Kniaz Boris I Str., Postal code/town: 1000 Sofia, Bulgarian (see also under Legal Information). Please address your data protection enquiries to or to our postal address with the suffix “Data protection”. When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. The data required for this purpose may be forwarded to processors for performing the service. However, we will neither sell your data to third parties nor market it in any other way. We will delete the data arising in this context after the storage is no longer necessary, or restrict the processing if statutory retention obligations exist.


  • Collection of personal data when you visit our website

When using the website for information purposes only, i.e. unless you provide us with information elsewhere (via e-mail or contact form), we only collect the personal data that your browser transmits to our server. When you view our website, we collect the following data, which are technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 (1) lit f GDPR):


IP address

Date and time of the request

Time zone difference to Greenwich Mean Time (GMT)

Content of the request (specific page)

Access status/http status code

The amount of data transferred in each case

Website from which the request comes


Operating system and its interface

Language and version of the browser software.

In addition to the above data, we may store information on your computer in the form of a “cookie”. Cookies are small text files that are stored on your hard drive in the browser you use and through which certain information flows to the place that sets the cookie (in this case, us). Cookies cannot run programs or transmit viruses to your computer. The non-personal data that is generated in this way is only used to improve the content, performance and user-friendliness of our website. If you do not want us to use cookies, please set your Internet browser so that it deletes cookies from your computer hard drive, blocks all cookies or warns you before a cookie is stored.


This website uses the following types of cookies, the scope and function of which are explained below


Transient cookies

Persistent cookies.

Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which various browser requests can be assigned to the shared session. This will allow your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.


Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.


You can configure your browser settings according to your wishes, for example so that your browser refuses to accept third-party cookies or all cookies. Please note that in this case, you may not be able to use all functions of this website.

The Flash cookies used are not recorded by your browser, but by your Flash plug-in. Furthermore we use HTML5 storage objects, which are stored on your end device. These objects store the required data independently of your browser and do not have an automatic expiry date. If you do not want Flash cookies to be processed, you will need to install an appropriate add-on, such as “Better Privacy” for Mozilla Firefox or the “Flash Cookie Killer” for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and your browser history manually.

As a responsible company, we refrain from using automatic decision-making or profiling.


  • Further functions and offers of our website

In addition to the purely informative use of our website, we offer various services that can be used if you the user are interested. As a rule, you must then provide further personal data that we use to provide the respective service and to which the aforementioned data processing principles apply. In some cases we use external processors to process your data. These have been carefully selected and commissioned by us and are bound by our instructions.

We may disclose your personal data to third parties if we offer participation in promotions, competitions, contracts or similar services together with partners. You will receive more detailed information when you provide/we collect your personal data. If our processors or partners are based in a country outside the European Economic Area, we will inform you of the consequences of this circumstance.


  • Use of our portal

If you wish to use our portal, you must register by entering your e-mail address, a username and a password of your choice. We use the so-called double opt-in procedure for registration, i.e. your registration is not finalised until you have confirmed your registration by clicking on the link contained in a confirmation e-mail sent to you for this purpose. If you do not receive confirmation within 24 hours, your registration will automatically be deleted from our database. It is obligatory to provide the aforementioned data; all further information can be provided voluntarily by using our portal.


If you use our portal, we store the data required to fulfil the contract until you finally delete your account. Furthermore, we store the voluntary data provided by you for the period of use of the portal, unless you delete it beforehand. You can manage and change all information in the protected customer area. The legal basis is Art. 6 (1) lit. f GDPR.


If you use the portal, your data can be accessed by other participants of the portal according to the contractual performance; registered members do not receive any information about you. Your username and photo are visible to all registered members, regardless of whether or not you have shared them. If you post contributions in public groups, these are visible to all registered members of the portal.


  • Newsletter

With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are specified in the declaration of consent.


For the registration to our newsletter, we use the so-called double opt-in procedure. This means that after your registration, we will send you an e-mail to the given e-mail address, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within the specified time frame, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the time of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify any possible misuse of your personal data.


The only mandatory information for sending the newsletter is your e-mail address. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 (1) p 1 lit a GDPR.

You can withdraw your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your withdrawal by clicking on the link provided in every newsletter e-mail, by e-mail to ( or by sending a message to the contact details stated under Legal Information on our website.


  • Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. We process your data on the basis of our overriding legitimate interest in producing easy-to-use website access statistics in a cost-effective manner (legal basis is Art 6 (1) lit f GDPR).


The information generated by the cookie about your use of this website (including your IP address and the URLs of the websites accessed) is transmitted to and stored by Google on servers in the United States. We do not store any of your data that is collected in connection with Google Analytics. For the exceptional cases in which personal data is transferred to the United States, Google is subject to the EU-US Privacy Shield.


This website uses the IP anonymisation option offered by Google Analytics. Google will therefore shorten/anonymise your IP address as soon as Google receives your IP address. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other data by Google.


You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting your information in connection with Google Analytics by downloading and installing the browser plug-in available at the following link:


You can also prevent Google Analytics from collecting your data on this website by clicking on the link below. An opt-out cookie is set to prevent future collection of your data when you visit this website:


Disable Google Analytics


For more information on Google’s Terms of Use and Google’s Privacy Policy, please visit .


This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain information on the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be assigned to a specific person.


You can turn off this feature at any time from the ad settings in your Google Account.


This website also uses Google Analytics for a device-independent analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “Personal data”.


  • Links to other websites

Our website contains links and references to other websites which lead you out of our website. Please note that no responsibility is taken for the contents of the listed references and links. This is the sole responsibility of the respective providers.


  • Data protection for applications and in the application process

We collect and process personal data from applicants for the purpose of handling the application process. Processing may also be carried out electronically. This is particularly the case if an applicant submits corresponding application documents to us by electronic means, for example by e-mail or via a web form on the website. If we conclude an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If no employment contract is concluded with the applicant, the application documents will be automatically deleted six months after notification of the rejection decision, provided that no other legitimate interests on our part stand in the way of deletion. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the Equal Treatment Act.


  • Entitled interests in the processing pursued by the controller or a third party

If the processing of personal data is based on Article 6(1)(f) GDPR, it is in our legitimate interest to conduct our business for the benefit of the well-being of all our employees and our shareholders.


  • Duration for which the personal data is stored

The criterion for the duration of the storage of personal data is the respective legal retention period. After the expiry of this period, the corresponding data will be routinely deleted, provided that it is no longer necessary for the fulfilment or initiation of the contract.


  • Your rights

You have the following rights vis-à-vis us regarding your personal data:


Right of access,

Right to rectification,

Right to restriction of processing,

Right to object to the processing,

Right to data portability.

If you believe that the processing of your data violates data protection law or that your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Bulgarian, this is the data protection authority.


If you have given your consent to the processing of your data, you can withdraw it at any time. Such revocation affects the permissibility of processing your personal data after you have given it to us.


If we base the processing of your personal data on the weighing of interests, you may object to the processing. When exercising such objection, we ask for the reasons why we should not process your personal data as carried out by us. In the event of your justified objection, we will check the situation and will either stop or adjust data processing or point out to you our compelling reasons for protection, based on which we will continue processing.


  • Non-binding nature of the information

The information on our website does not in any case represent legal assurances. We reserve the right to make changes or additions to the information or data provided as required. No legal claims can be derived from the subject areas described here. Offers are non-binding in all parts.


  • Disclaimer of liability

We are not liable for direct or indirect damages resulting from the use of the information or data found on this website. There are no rights and obligations between us and the user of the website or third parties. We offer no guarantee for the topicality, correctness or completeness of the information of this website. The use of the website is at your own risk.


  • Copyright

The contents of our website, in particular the products presented and the data provided, are protected by copyright. The contents may not be copied and/or published in whole or in part or stored in an information system without prior written permission. The presentation of this website in external frames is only permitted with express written consent.


  • Applicable law/place of jurisdiction

All information or data, their use and all actions, toleration or omissions in connection with our website are subject exclusively to Bulgarian law, to the exclusion of international law. Place of performance and exclusive place of jurisdiction is Sofia.